Receptionist

LOCATION | MELBOURNE

Plus Studio is an award-winning master planning, architecture, interior design and visualisation practice with studios in major cities across both Australia and New Zealand. Founded over 20 years ago, we have built our brand on the success and achievements of our team, which has collectively delivered a portfolio of work internationally that celebrates design excellence, ingenuity, and innovation. Led by our expert directors, who live and breathe architecture and design, our team is a tight-knit, creative, and collaborative group that appreciates quality design and takes pride in their work.

Located in a beautifully refurbished heritage building in Melbourne’s CBD, our Melbourne team are passionate about delivering great projects, building solid relationships with our clients, and, importantly, doing this all while fuelled by good coffee. Originally formed in 1997 to deliver arguably one of Melbourne’s largest master planning projects, NewQuay, we continue to be involved in the design and delivery of key design projects of significance across Victoria.

Role overview:
Plus Studio is looking for a Receptionist to join our team in Melbourne to manage the reception desk and provide support to the wider team. We value proactivity with dealing with day-to-day tasks, and the ability to work independently. We are happy to provide the training you need, so long as you are enthusiastic to learn.

Key Responsibilities:
• General reception duties including meet and greet clients or visitors, announce clients as necessary and assist clients in finding their way around the office
• Answering and managing incoming phone enquiries and transferring as necessary
• Manage meeting room bookings ensuring rooms are ready and available for meetings in a neat and tidy state
• Host duties including making tea & coffee, catering organization
• Setting up of meeting rooms including troubleshooting any basic IT issues
• General office and administrative support to office staff including inductions, typing, correspondence and photocopying/scanning
• Processing incoming and outgoing emails to general inbox ensuring emails are responded to in a timely manner or re-directed to appropriate person in charge
• Coordination and distribution of work-related mail, receive & sign for courier deliveries and packages, organise courier delivery pick-ups
• Filing of correspondence, assist in maintenance of office databases and Outlook
• Studio facilities upkeep and maintain tidiness of boardroom, meeting rooms, reception area, kitchen area, storeroom, staff break-out area, and materials library

Requirements:
• Professional manner with excellent written English and oral communication articulacy
• Proven ability to maintain confidentiality and to always apply discretion and tact
• Well-developed time management skills with organisational skills of a high order
• Demonstrated ability to prioritise tasks and proven ability to meet deadlines
• Able to manage and flexibly deal with day-to-day tasks by having in place improved processes and procedures
• Demonstrated ability to work under pressure and juggle competing demands simultaneously
• Proven ability to use own judgement to effectively manage workloads and prioritise tasks
• Experience in building trusted professional relationships and strong networks
• Competency in using Microsoft Office Suite, Microsoft Outlook, Adobe Acrobat

What we offer:
· Monday – Friday position, based in our centrally located studio. Easily accessible via public transport.
· Modern facilities with a coffee machine and foosball table

At Plus we believe in celebrating loyal employees with our wellbeing and benefits scheme, the perks increase with length of service for eligible employees:

Growth: A focus on ongoing investment and development of our people
· Annual Architectural registration fees covered.
· Various career development programs including our Graduate program – Plus’ pathway to registration.
Balance: A focus on providing support in all areas of life for our people
· Wellness allowance – gym, yoga, Pilates etc.
· Various extra leave days – birthday leave, me day, anniversary leave.
· Access to EAPAssist – Our Employee Assistance Program.
· Generous Parental Leave Policy – ranging from 4-16 weeks paid leave based on years of service.
Connection: A focus on building relationships across the business
· An allowance for training and professional memberships.
· A buzzing social scene – with regular team events and celebrations. Think Wednesday morning coffee, Friday morning tea, design competitions and Archi soccer.

The Application Process:
Plus Studio’s application process begins with submitting your CV, cover letter and professional referees. Subject Line: “Receptionist” and addressed to Erin Loudon at careers@plusstudio.co

Note: We do not accept agency applications. Only shortlisted candidates will be contacted.